N5 Now, a multinational software company recognized by Microsoft, and Unibanca, a leader in innovation and technology for payment methods in Peru, have joined forces to revolutionize the financial sector with technological solutions powered by artificial intelligence (AI).
The alliance aims to facilitate the adoption of Open Banking and the advantages of AI in Peruvian financial institutions. Julián Colombo, CEO and founder of N5 Now stated in recent press interviews that “the goal is to provide tailored services and include more people in the financial system.”
N5 Now has developed the world’s only commercial systematic platform prepared for Open Finance and Open Insurance, integrating essential software for financial operations.
Its main objective is to optimize customer relationship management (CRM), omnichannelity, and user experience (UX) through a series of advanced tools and functionalities.
The main keys to its operation are:
Intelligent CRM
It offers a state-of-the-art CRM system that allows financial institutions to centralize and manage all their customer information efficiently. The platform facilitates database segmentation, personalized campaign creation, and customer interaction tracking.
Process Automation
It automates repetitive tasks and frees up valuable time for employees to focus on activities that generate greater value for the company. The platform automates lead management, prospect qualification, customer service, and much more.
Data Analysis
It provides data analysis tools that allow financial institutions to obtain valuable information about their customers and their behavior. The platform helps identify trends, understand customer needs, and make strategic decisions based on data.
User Experience
The platform has been designed with the user experience in mind. It offers an intuitive and easy-to-use interface that facilitates interaction with customers through different channels, such as web, mobile, and instant messaging applications.
This technology frees institutions from the complexity of their legacy systems, driving innovation.
The N5 Now platform was awarded by Microsoft as the best in Latin America, competing with solutions from more than 126 countries. This attracted the attention of major players in the international financial market who are looking to improve their internal processes.
Its innovative solution provides a unique platform that enhances productivity and interrelation between banks, insurers, fintechs, and their users.
The company has received investments from major players such as Illuminate Financial, to expand in the region and respond to the growing demand for its services. Its portfolio today includes leading companies such as Mastercard, Santander, Credicorp Bank, Zurich, Sudameris, N26, Farmers Insurance, Banco Atlas, and BCP.
Unibanca, for its part, is a leading company in the processing of credit, debit, and prepaid cards in Peru, with experience in ATM management, cards, and complementary services for financial institutions and Fintech.
This strategic alliance marks a milestone in the digital transformation of the Peruvian financial sector, boosting financial inclusion and the development of innovative solutions through artificial intelligence.
